privacy policy.
At BUG, we respect your privacy and aim to protect your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit bugdrops.online, place an order, contact us, or interact with our services.
01 — information we collect
We may collect the following information:
- —name
- —phone number
- —email address
- —delivery address
- —billing information
- —order details
- —payment status
- —customer support messages
- —website usage data
- —device and browser information
- —IP address
- —marketing preferences
02 — payment details
We do not store full card details. Payments are processed through secure third-party payment providers.
03 — how we use your information
We use your information to:
- —process orders
- —confirm purchases
- —deliver products
- —contact you about your order
- —provide customer support
- —handle returns and exchanges
- —detect fraud or misuse
- —improve our website and services
- —send marketing messages, if you agree to receive them
- —comply with legal obligations
04 — sharing your information
We may share limited information with trusted third parties when needed, including:
- —payment providers
- —delivery companies
- —website hosting providers
- —analytics tools
- —customer support tools
- —marketing platforms
- —legal or regulatory authorities when required
05 — minimum sharing
We only share the information needed for the service to work.
06 — cookies & tracking
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website performance, and support advertising or analytics.
You can control cookies through your browser settings.
07 — marketing messages
If you subscribe to BUG updates, we may send you emails, SMS, WhatsApp messages, or ads about drops, offers, restocks, and brand updates.
You can unsubscribe or ask us to stop marketing messages at any time.
08 — data protection
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online system is 100% secure.
09 — your rights
You may contact us to request access, correction, update, or deletion of your personal information, subject to legal and operational requirements.